John Lewis Case Study: Safeguarding its ethical supply chain with ‘Lighthouse Ethical Trade’ software
The Client: John Lewis
John Lewis is the UK’s largest department store retailer with a total of 43 stores across the country. Each of its 90,000 permanent staff is a partner in the business which operates in an open, fair and transparent way. Its ethos is to operate with integrity and to build customer relationships based on honesty and respect. These same principles underpin a commitment to monitor its supply chain practices to ensure it sources and trades in an ethical way that contributes to the wellbeing of the communities where it operates.
The Challenge: Accelerate reporting and improve visibility of factories across its supply chains
John Lewis sells over 350,000 product lines across 50 different product categories sourced from more than 50 countries and as a socially responsible retailer the subject of working conditions is one that it takes very seriously and expects its suppliers not only to obey the law, but also to respect the rights, interests and well-being of their employees, their communities and the environment.
We’re pleased to announce that the latest software release is now available for our insurance product ‘Milan’ which is an out-of-the-box claims processing platform.
Milan is a secure, best practice and highly configurable solution to help insurers effectively manage every day claims challenges in a cost effective way. Furthermore, Milan version 1.4 brings with it some exciting new features to help speed up claims and provide insurers and their partners with optimum visibility and control of their processes.
(As originally featured in Supply Chain Digital)
Increased efficiency, reduced transport costs, positive company image and access to government incentive programmes: these are just a few of the rewards of a corporate social responsibility (CSR) strategy that takes supply chain issues seriously. Despite this, some businesses understandably hold back from fully integrating CSR into their supply chains, fearful that existing supply chains are too complex, too well established, and that it will be difficult and expensive to set up and maintain meaningful ethical practices. They’re concerned that making changes to their supply chain will negatively impact their bottom line, and so they choose profits over ethics – not realising that the two are no longer necessarily mutually exclusive.
View original post 587 more words